Exchange Policy

1. Eligibility

You can request an exchange within 14 days of receiving your item, as long as:

• The item is unused, unwashed, and undamaged;

• It is returned in original packaging with tags attached;

• You provide proof of purchase.

2. How to Request an Exchange

Email support@nordlywear.com with:

• Order number

• Reason for the exchange

• Photos showing the product’s condition

Example: If your jacket arrives with a manufacturing defect, we’ll send a replacement at no extra cost.

3. Return Shipping

Customers are responsible for return shipping unless the product is defective or incorrect.