Return and Refund Policy

1. Right to Cancel (EU Consumer Directive)

In compliance with EU consumer protection laws, you have the right to cancel your order within 14 days of receiving it — no questions asked.

To request a refund, contact us at support@nordlywear.com and we’ll guide you through the process.

2. Conditions

• The item must be returned in its original condition and packaging.

• Refunds are issued once the product is received and inspected.

3. Refund Timeline

Refunds are processed within 5–10 business days, to the same payment method used for purchase.

Example: If paid via credit card, the refund will appear in your next billing cycle depending on your bank’s policy.